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FAQ

What is CCNOW?

What about sales tax?

What kind of payment do you accept?

What is your return policy?

What is your privacy policy? or What do you do with the information that you collect?

Can I buy Faery Medicine in stores?

What is a Giclée?

What is a limited edition?


How much is shipping?

What media do you use on your originals?

Do you license your art to other publishers?

Can I place a wholesale order online?

What is Faery Medicine?

What is the Ethno-Medicine Preservation Project (EMPP)?

WHAT IS CCNOW?
CCNOW is our authorized online retailer. What does that mean? It means that they sell our Faery Medicine products and process the orders securely so that we can concentrate on producing more art and saving the world...OK maybe just doing our part to help preserve important information that shouldn't be lost. PLEASE NOTE: If you purchase a Faery Medicine product from this website, your credit card statement will show a charge to CCNOW, our online retailer. Back to top.

WHAT ABOUT SALES TAX?
Orders shipped to California and Minnesota will be charged sales tax. Back to top.

WHAT KIND OF PAYMENT DO YOU ACCEPT?
Our online retailer, CCNOW, accepts all major credit cards and Paypal. Back to top.

WHAT IS YOUR RETURN POLICY?
Our aim is for you to love your purchase. If you are unhappy with it please contact Faery Medicine within 30 days so that we can give you instructions for returning your merchandise. Please let us know right away if anything was damaged in transit to you so that we can take the steps necessary to fix the problem. Back to top.

WHAT IS YOUR PRIVACY POLICY? OR WHAT DO YOU DO WITH THE INFORMATION THAT YOU COLLECT?
Any information that we collect is used only to process your order and give you the best service possible. Your information will not be sold or given away in any way. In fact, the only way that Faery Medicine will ever use your information for any other purpose is if you ask us to contact you when new art is on the website. In order to do that you would need to contact us and tell us that is what you want us to do. We also never have access to your credit card information. It is processed securely by CCNOW.
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WHAT IS A GICLEE PRINT?
Giclée literally means spray of ink and that is how a giclée print is made, with a fine spray of ink. Technology has become accessible enough that affordable printmaking has been put into the hands of the artist where it should be. At Faery Medicine we use a seven color Epson inkjet printer which produces a quality of print that used to only be possible on an Iris printer - a printer worth thousands of dollars. Epson printers are able to capture incredible detail both in strokes and color. We are very proud to be able to offer affordable prints of such high quality. Back to top.

WHAT IS A LIMITED EDITION?
Buying a print that is part of a limited edition makes it more valuable after time because there will only ever be a certain number of prints produced. The full number of the edition is listed by each print in the Giclee Print link. Your print will be signed and numbered which is the seal of approval by the artist. You will also receive a certificate of authentication which is an official document that has all the information you will need if you ever decide to sell your print. Buying limited edition prints is an investment. Back to top.

HOW MUCH IS SHIPPING?
All shipping rates are based on First Class Mail. If you need your order shipped faster, please contact us.

UNITED STATES
(First Class Mail)
up to $20 - $3.00
up to $40 - $4.00
up to $100 - $5.00
OVER $100 - FREE

CANADA
(First Class Mail)
up to $20 - $4.00
up to $40 - $5.00
up to $60 - $6.00
up to $80 - $7.00
up to $150 - $8.00
OVER $150 - FREE

EVERYWHERE ELSE
(First Class Mail)
up to $20 - $8.00
up to $40 - $11.00
up to $60 - $17.00
up to $100 - $25.00
up to $200 - $30.00
OVER $200 - $40.00

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WHAT MEDIA DO YOU USE ON YOUR ORIGINALS?
Media varies from piece to piece. There is colored pencil in all of them. Some have pen and ink and acrylic airbrush. The media used is listed by each piece accessed from the main page of Faery Medicine Boutique or by clicking on "read about image" from any other section of the boutique. You can also click on the images on this page to get to the pages with media information! Back to top.

DO YOU LICENSE YOUR WORK TO OTHER PUBLISHERS?
As an illustrator, Kristen does license her work to other publishers. If you are interested in licensing her work or commissioning a piece you can reach her here: contact@faerymed.com Back to top.

CAN I PLACE A WHOLESALE ORDER ONLINE?
Not at this time, but you can order by email, phone, or fax. The minimum for wholesale orders is $100. If you would like more information about ordering wholesale CONTACT FAERY MEDICINE Back to top

WHAT IS FAERY MEDICINE?
You can read about Faery Medicine here: FAERY MEDICINE BOUTIQUE Back to top.

WHAT IS THE ETHNOMEDICINE PRESERVATION PROJECT? (EMPP)
The Ethno-Medicine Preservation Project was started by Master Herbalist, Debra St. Claire in an effort to preserve valuable cultural information regarding medicinal plants. This information is disappearing rapidly as many cultures abandon traditional ways for a different way of life. You can read more about EMPP here:
www.womenz.net/debra-st-claire-herbalist-film-maker.html

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CAN I BUY FAERY MEDICINE IN STORES? YES!
THE FOLLOWING STORES CARRY FAERY MEDICINE:

CALIFORNIA
Arcata, CA - Wild Berries Marketplace
Auburn, CA - Country Naturals
Chico, CA - Chico Natural Foods
Eureka, CA - Eureka Natural Foods
Felton, CA - New Leaf Community Market
Los Angeles, CA - Erewhon Natural Foods
Napa, CA - Inti
Napa, CA - Golden Carrot Natural Foods
Nevada City, CA - California Organics

Quincy, CA - The Giving Tree
Santa Barbara, CA - Blackbird
South Lake Tahoe, CA - Gaia-Licious
South Lake Tahoe, CA - Angel's Touch Massage
Squaw Valley, CA - Rainbow Bridge
Tahoe City, CA - Rainbow Bridge

ARIZONA
Tempe, AZ - Changing Hands Bookstore

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If you are interested in more information about how Faery Medicine started read Legend.

"When the wisdom of past generations ceases to exist, so too, shall we."
........................................
.Kristen Schwartz

 

 

   

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